Cancellation Policy
At StayReady4It!, we strive to offer flexibility and transparency for all orders. This Cancellation Policy outlines how you can change or cancel certain types of purchases, including subscriptions, pre-orders, and “try before you buy” arrangements. By placing any such order, you agree to the terms herein.
1. Subscriptions
1.1 Subscription Overview
- Subscriptions allow you to receive repeat deliveries of select products based on a chosen duration and frequency (e.g., monthly, quarterly).
- Your payment details will be stored securely, and you will be billed automatically for each subscription cycle unless you choose to pay in advance.
1.2 Auto-Renewal
- Some subscriptions auto-renew at the end of their term. If you do not wish to renew, you must cancel the subscription before its next billing date.
1.3 Cancellation or Changes
- You can cancel or modify your subscription at any time before the next billing cycle.
- To do so, log into your account or use the link in your order confirmation email to manage your subscription settings. You may also contact our customer support directly at [email protected]
- If a subscription shipment has already been processed or shipped, refer to our [Return Policy] https://stayready4it.com/return-policy/ to determine if you’re eligible for a return/refund.
2. Pre-Orders
2.1 Definition
- A “pre-order” refers to a soon-to-be-available or out-of-stock product you purchase in advance.
- You may pay no payment, a partial deposit, or full payment at checkout, depending on product requirements.
2.2 Authorization & Fulfillment
- If you do not pay in full initially, we may store your payment method. Once the product becomes available, we will fulfill your order and charge the outstanding balance.
- Estimated ship dates are for planning purposes only and are subject to change based on stock availability or other factors.
2.3 Cancellation of Pre-Orders
- You can cancel a partially paid pre-order any time before it has been fulfilled and shipped.
- If the pre-order has already shipped, you cannot cancel, but you may be able to request a return or refund (see our [Return Policy] https://stayready4it.com/return-policy/).
3. Try Before You Buy
3.1 Definition
- “Try Before You Buy” (“TBYB”) allows you to receive select products before your payment method is charged in full. We authorize your card but do not capture the full amount until the trial period ends.
3.2 Trial Period
- The TBYB arrangement includes a limited trial window (e.g., 7–14 days) to decide if you wish to keep the item.
- If you choose to return the product within this window, your card will either not be charged or will be charged only for any applicable restocking or return shipping fees, per our [Return Policy] https://stayready4it.com/return-policy/.
- If you do not return the product by the end of the trial window, we will charge your payment method for the full amount of the product.
3.3 How to Cancel a TBYB Order
- You may cancel or opt out of the TBYB program before the product is shipped.
- Once the trial item is shipped, you must return it (within the trial window) to avoid being charged in full. See our Return Policy for detailed instructions.
4. General Cancellation Procedures
4.1 Contacting Us
- If you wish to cancel or modify any order type (subscription, pre-order, or TBYB), please contact our customer service at:
- Email: [email protected]
4.2 Order Status
- You can only cancel an order that has not yet shipped or been charged in full. Once the order leaves our facility or is fully charged, you must follow our [Return Policy] https://stayready4it.com/return-policy/ if you wish to seek a refund or exchange.
4.3 Refunds
- Approved cancellations will result in a full refund of any applicable payments made, minus any restocking or processing fees as stated in the relevant policy.
- Refunds typically process within 7–10 business days, but this may vary depending on your payment provider.
5. Additional Terms & Disclaimers
5.1 Legal Compliance
- All cancellations are subject to compliance with applicable laws, including local or state regulations. For California (including Fresno) residents, additional consumer protection laws may apply.
5.2 Byrna Product Considerations
- For Byrna items offered under subscription, pre-order, or TBYB, you must also comply with Byrna’s own policies and legal requirements. See our [Terms & Conditions] https://stayready4it.com/terms-and-conditions/ for more details regarding Byrna products.
- We reserve the right to refuse or cancel orders if they conflict with Byrna’s requirements or violate any federal or state law.
5.3 Modifications to This Policy
- We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Changes become effective immediately upon posting on our website. Your continued use of our Site after changes are posted constitutes your acceptance of the updated Policy.
6. Contact Information
If you have any questions or need clarification on how to cancel or modify your orders, you can reach us at:
- Email: [email protected]
- Address: StayReady4It!, 4061 W Belmont Ave Fresno, CA 93722
